FAQ Policy
Playtime
FAQ Policy:
Q: FAQ. What type of surface can the games be played on?
A: We can play on just about any flat surface (asphalt, cement, gravel and grass). The surface must be firm and dry, we will not play on muddy conditions. If you live on a hilly location, please inform us to see if we can operate for your situation.
Q: FAQ. Can you operate in public parks?
A: Yes, parks are an excellent place to have the giant games. Although, it is important to check with your Parks and Recreation Department to see if there are any permits required. Many parks require proof of insurance and or additional insurance.
Q: FAQ. What type of events is are the games suited for?
A: Playtime is a wonderful addition for Birthday parties, Schools, tailgate, beach, park, backyard and Corporate events.
Q: FAQ. Do you have insurance?
A: Yes, we carry a $1,000,000 insurance policy.
Q: FAQ. What is your cancellation policy?
A: There is a 50% cancellation fee (based on the total amount due) for any cancellation (no fee for rain). The reason for this is that we are securing not only the length of time of your party rental, but also the hour before and after your event for travel and setup. In Addition, we are turning potential business away in order to honor the reservation. Our goal is to make sure that your event is covered with the highest quality and to make it memorable.
Q: FAQ. When should I make a reservation?
A: We recommend booking at least 1 month before your event. We only have a select time slots available and they fill up fast.
